Get in Touch With Us
Whether you have a question about our casino comparisons, spotted something that needs updating, or want to share feedback on a review, this page explains the best way to reach the team behind Online Casinos Australia and what happens after you do.
How to Contact Us
Email is the most direct way to reach us. Every message is read by a real person, and we aim to respond within two working days. To keep things moving, please include a brief description of your enquiry in the subject line — it helps us get your message to the right person without delay.
Our editorial team is based in Australia and reviews messages during standard business hours. If you write outside those hours, we will pick it up the next working day.
What You Can Write to Us About
We welcome all kinds of messages. The most common reasons readers get in touch include:
- Questions about our reviews — If you want more detail on how we assessed a particular casino, how our editorial ratings work, or why a site appears where it does in our rankings, just ask.
- Accuracy and corrections — Casino offers, terms and features change frequently. If you believe something in our content is out of date or inaccurate, please let us know. We take accuracy seriously and will review any concern promptly.
- Content suggestions — If there is a topic you would like us to cover — a specific game type, a payment method, or a casino feature relevant to Australian players — we genuinely consider reader input when planning new content.
- Partnership and commercial enquiries — If you represent a casino operator or affiliate organisation and would like to discuss how we work together, please introduce yourself and outline what you have in mind. We review all approaches on their merits.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention this in your message and we will point you towards appropriate support services. You can also contact the Gambling Help Online service directly, available 24 hours a day, seven days a week.
What to Expect After You Write
We do not use automated replies in place of a real response. When your message arrives, a member of our team reads it and follows up personally. Our target window is two working days, though complex editorial or commercial enquiries may take a little longer. We will always get back to you.
If you are writing about a factual correction, we will confirm receipt and let you know the outcome once we have reviewed the relevant content. Where a change is made, we appreciate readers holding us to that standard.
A Note on How We Work
Online Casinos Australia reviews and compares offshore casino sites available to Australian adults. Our editorial assessments cover licensing, bonuses, online pokies, payment methods, withdrawals and mobile compatibility. Ranking positions reflect our independent editorial judgement; commercial relationships with operators do not determine where a casino appears in our comparisons.
Our content is written and maintained by our editorial team. Jett Vickers leads the research and review process, with a focus on providing Australian players with accurate, useful information to help them make informed decisions.
If you have read something on this site that you believe conflicts with that commitment, please write to us. We would rather know.
Responsible Gambling
All content on this site is intended for adults aged 18 and over. Online gambling carries real financial risk, and we encourage every reader to approach it with care. If you are concerned about your own gambling habits or those of someone you know, the following free and confidential services are available in Australia:
- Gambling Help Online — gamblinghelponline.org.au, available 24/7
- Lifeline — 13 11 14, available 24/7
- Beyond Blue — 1300 22 4636, available 24/7
You can also set deposit limits, cooling-off periods or self-exclusion directly with any of the casinos we review. These tools are available through each operator's responsible gambling section.